12340 Bass Lake Road | Chardon, Ohio 44024
440.285.4040

Open for Visitation


March 12, 2021

Welcome Back, Visitors!

We are pleased to announce that all residents, regardless of vaccination status, are allowed to have visitors.

Heather Hill wants to help you and your loved one enjoy each other’s presence! Call today to set up visitation with your loved one. Whether you are seeking to visit during normal business hours, or at an after hours or weekend time that works better for your schedule, we would like to help you get connected. Please call the facility at (440) 285-4040 to set up your visit today!

For the safety of all, the following visitation guidelines are in place at this time:
  • Visitors should check in and follow our established COVID-19 screening protocol.
  • Visitors should avoid wandering in hallways and common areas.
  • If the resident is fully vaccinated, then he or she can choose to have close contact (including hugs!) while wearing a well-fitting face mask and performing hand hygiene.
  • Visitors should maintain a safe social distance from staff, other residents, and other visitors.
Please note, there are a few circumstances when visitation will be limited due to a high risk of COVID-19 transmission. In those instances, we will communicate any changes to our visitation policy to our residents and their loved ones.

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